Return and Cancelation Policy
EZTel and its affiliates (hereinafter referred to as "EZTel") acknowledge the importance of protecting the privacy of personal information provided by our users, and EZTel is deeply committed to privacy protection. This Privacy Policy describes our information collection and use practices and the privacy of information we receive from you. If we change our Privacy Policy, we will post the changes on this page, and may place notices on other pages of the web site so that you may be aware of the change. Your continued use of our services will signify your consent to our use of your information. If you do not agree, you can contact us to discuss the policy, stop use or deregister.
Return and Cancelation Policy
Return and Cancellation Policy
You can withdraw from your contract in written form (e.g. by letter, fax, or email) within a period of two weeks without giving any reasons. The period begins at the earliest on receipt of this policy. To make use of the cancellation policy, it is sufficient to send your cancellation on time.
Your cancellation is to be addressed to:
Legal consequences
In case of an effective cancellation, the mutually received services and payments (as well as benefits, if any (e.g. accrued interest)) have to be returned.
If you cannot return your received services and payments, or if you can return them only in part or in inferior condition, you may have to render an appropriate compensation.
Obligations concerning the refund of payments have to be fulfilled within 30 days after the cancellation has been sent.
Please note:
Your right of withdrawal terminates prematurely if your contractual partner has begun to carry out their services with your express approval before the end of the cancellation period or if you have prompted them yourself (e.g. per download, Minutes consumption etc.).
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